Security Operations Center in Baltimore

Security at the Core

NewPush Security Operations Center - Baltimore-Washington, D.C. Metro

Schedule A 15-Minute Discovery Call

 

24/7/365

Vigilance

2

Decades Of Expertise

5,000+

Clients Worldwide

From Denver Roots to a New Home in Baltimore

Five years ago, as NewPush expanded its global footprint, we relocated our corporate headquarters to Baltimore, Maryland—a strategic move to align with our growing international presence and deepen our footprint in cyber infrastructure.

Our HQ is now proudly based in the historic Natty Boh Tower, overlooking the vibrant Brewers Hill district. This iconic location connects tradition with innovation, anchoring our Security Operations Center (SOC) and key executive functions.

The Brain of Our U.S. Operations

Our Baltimore–Washington area SOC is the central nervous system of our U.S. infrastructure. It is closely integrated with our national and international cloud delivery network, acting as the operations and monitoring hub for security, compliance, and orchestration.

Located in proximity to Washington, D.C., the region is rich in cybersecurity expertise, federal connectivity, and cloud-native resources. From this location, our team manages:

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24/7 security monitoring and incident response

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Threat intelligence, anomaly detection, and alert triage

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Compliance enforcement and audit automation

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Governance and policy enforcement for all U.S. workloads

Powered by the Ashburn Internet POP

Our Baltimore SOC is tightly linked to our state-of-the-art data center in Ashburn, Virginia—one of the most strategically important Internet Points of Presence (POPs) in the world.

Ashburn is home to:

  • All major internet carriers and cloud providers
  • Direct cloud interconnects (AWS, Azure, Google Cloud, Oracle Cloud, IBM)
  • Elite-level compliance and certification environments
  • FedRAMP High, IL6, and DoD-compliant facilities
  • Government-grade network isolation and encrypted access zones
This data center serves as the anchor for our private cloud and multicloud services in North America, supporting secure workloads across sectors including finance, healthcare, manufacturing, and government.

From our Baltimore base and Ashburn infrastructure, we’re positioned to provide:

Cybersecurity, Compliance & Intelligence

Our SOC team consists of experts in:

  • Zero Trust Architecture
  • Security Information and Event Management (SIEM)
  • Endpoint Detection and Response (EDR)
  • SOC 2, HIPAA, and FedRAMP Compliance
  • Threat Hunting and Penetration Testing

Strategic Access to the Capital Region

From our Baltimore base and Ashburn infrastructure, we’re positioned to provide:

  • Proximity to federal agencies and partners
  • Interconnectivity across the Eastern Seaboard
  • Latency-optimized access to national cloud regions
  • Rapid disaster recovery and global-scale redundancy

Every workload, whether hosted in our private cloud or connected to public platforms, is subject to the same rigorous standards and real-time protection.

Visit Our Headquarters in Brewers Hill

Whether you're a client, partner, or security-minded visitor, we invite you to see where the future of secure cloud and compliance operations is built—right in the heart of Baltimore.

Pain Points We Solve in Baltimore for IT Leaders

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Too Many Tools, Not Enough Visibility

IT teams in disconnected software systems and decentralized tech stacks create visibility gaps. We unify your Baltimore IT infrastructure into a single, secure platform that simplifies oversight and reduces risk.
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Compliance Complexity and Audit Pressure

From NIST 800-171 to CMMC and SOX, compliance requirements are only growing. We implement clear, strategic frameworks and automated tools that keep you audit-ready at all times.
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Shadow IT Undermining Security

When departments launch apps without oversight, risk increases. We help you uncover shadow IT across campus and implement centralized controls that maintain security without disrupting innovation.
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Overwhelmed Internal Teams

Higher Ed IT staff in Baltimore often wear too many hats. Our co-managed services extend your team’s capacity with expert support, 24/7 monitoring, and strategic advisory services.
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Vendor Finger-Pointing During Incidents

When systems break down, it’s easy to get lost in blame. NewPush eliminates finger-pointing by consolidating services and ensuring full accountability under one roof.

Why Baltimore Institutions Trust NewPush for IT Services

  • Higher Ed is in Our DNA
    We’ve helped over 75 institutions—including many in the Mid-Atlantic region—secure digital environments for more than 5 million students and 100,000+ faculty. We know what it takes to support Baltimore’s academic community.
  • Built on Open Standards
    Our platform is based on the Open Cybersecurity Schema Framework (OCSF), ensuring seamless integration with your SIS, LMS, and enterprise platforms—whether you use PeopleSoft, Canvas, Blackboard, or Banner.
  • Compliance Made Simple
    We help institutions in Baltimore meet evolving mandates like FERPA, SOX, CMMC, and NIST 800-171. Through assessments, documentation, and automated controls, we bring order to your compliance chaos.
  • Global Experience, Local Understanding
    NewPush supports over 5,000 clients globally while maintaining a strong regional presence in Baltimore. Our experts understand your challenges—from protecting sensitive student data to supporting remote learning infrastructure.

Comprehensive IT and Cybersecurity Services Tailored for Higher Education

At NewPush, we provide purpose-built IT and cybersecurity solutions designed to meet the complex demands of Higher Education institutions. Whether you're managing regulatory compliance, defending against evolving cyber threats, or modernizing infrastructure, our services are engineered to give IT leaders clarity, control, and confidence.



Cybersecurity Services

We deliver end-to-end cybersecurity services designed to proactively identify, mitigate, and prevent threats across your institution's digital environment.

Cybersecurity Services →

Data Backup & Recovery Services

Ensure your critical data is protected and always recoverable with our enterprise-grade backup and recovery solutions.

Data Backup & Recovery Services →

Disaster Recovery Planning

We help institutions develop and implement disaster recovery strategies that minimize downtime and ensure continuity under any circumstance.

Disaster Recovery Planning →

IT Compliance Services

We streamline compliance across multiple frameworks, providing technical controls, policy guidance, and documentation aligned with Higher Ed standards.

IT Compliance Services →

SOX Compliance Services

Support for SOX (Sarbanes-Oxley) compliance through real-time monitoring, reporting, and internal control management tailored for Higher Education finance teams.

SOX Compliance Services →

HIPAA Compliance Services

Secure protected health information (PHI) and meet HIPAA requirements with our specialized services for institutions managing campus clinics and research data.

HIPAA Compliance Services →

CMMC Compliance Services

Get ready for CMMC audits with our structured cybersecurity maturity assessments, gap remediation, and control implementations aligned with DoD expectations.

CMMC Compliance Services →

NIST 800-171 Compliance

We support a full suite of NIST 800-series compliance needs, including 800-171, 800-53, and beyond, through automated policy mapping and secure technical architecture.

NIST 800-171 Compliance →

SOC 1 Compliance Services

Ensure data integrity and internal controls over financial reporting meet SOC 1 audit requirements with our tailored consulting and security solutions.

SOC 1 Compliance Services →

SOC 2 Compliance Services

Achieve SOC 2 compliance with comprehensive guidance across security, availability, processing integrity, confidentiality, and privacy principles.

SOC 2 Compliance Services →

PCI-DSS Compliance Services

Protect payment data and reduce audit stress with our PCI-DSS compliance services designed for institutions handling credit card transactions.

PCI-DSS Compliance Services →

Co-managed IT Services

Collaborate with our expert team to extend your in-house capabilities. We integrate seamlessly into your existing IT operations to fill gaps, scale response, and share responsibility.

Co-managed IT Services →

System Administration Services

From routine patching to complex server configurations, our system administration services ensure your infrastructure runs securely and efficiently.

System Administration Services →

Managed Detection & Response (MDR) Services

We provide 24/7 threat monitoring, detection, and incident response through a fully managed SOC designed to secure Higher Education networks.

Managed Detection & Response (MDR) Services →

Vulnerability Management Services

Identify, prioritize, and remediate vulnerabilities before they can be exploited, with continuous scanning and expert risk analysis.

Vulnerability Management Services →

Threat Hunting Services

Our proactive threat hunting team uncovers hidden threats and anomalous behaviors across your network to reduce dwell time and exposure.

Threat Hunting Services →

Security Posture Management Services

We help institutions assess, benchmark, and enhance their overall security posture, aligning strategy with measurable risk reduction.

Security Posture Management Services →

Data Loss Prevention Services

Prevent accidental or malicious data leaks with advanced DLP solutions that monitor, flag, and block sensitive data transfers in real time.

Data Loss Prevention Services →

Cloud Security Services

Secure your cloud infrastructure and applications—whether public, private, or hybrid—with tailored controls and visibility across all environments.

Cloud Security Services →

Zero Trust Security Services

Implement a Zero Trust architecture to ensure identity-driven access, continuous validation, and segmented defense across your IT ecosystem.

Zero Trust Security Services →

Continuous Threat Evaluation & Management (CTEM) Services

Continuously evaluate and improve your threat detection and response capabilities using dynamic risk models and threat simulations.

Continuous Threat Evaluation & Management (CTEM) Services →

Incident Response Services

Minimize damage, contain breaches, and recover fast with expert-led incident response services available 24/7.

Incident Response Services →

Google Workspace Security

We secure your Google Workspace environment with advanced policy configurations, user access controls, and activity monitoring aligned to institutional needs.

Google Workspace Security →

Virtual Risk Officer

Our Virtual Risk Officer service provides strategic risk leadership, helping you align IT risk with institutional priorities and regulatory frameworks.

Virtual Risk Officer →

Security Awareness Training

Empower your staff and students to recognize and resist cyber threats with interactive, role-based security awareness training.

Security Awareness Training →

Ready to Strengthen Your IT Strategy?

Take the next step toward clarity, control, and compliance with Baltimore IT solutions tailored to the mission of your institution.

Frequently Asked Questions About IT Solutions in Baltimore

What types of institutions do you work with in Baltimore?
We work with a variety of Higher Education institutions including community colleges, public universities, private colleges, and research centers in Baltimore. We also support public sector and non-profit organizations that face similar cybersecurity and compliance challenges.
Can your solutions integrate with our existing campus IT systems?
Yes, our platform is designed to integrate seamlessly with systems like PeopleSoft, Canvas, Banner, and Blackboard. We ensure compatibility and security across your entire IT ecosystem without disrupting your current operations.
How do you help with compliance for standards like CMMC and NIST 800-171?
We provide compliance-focused frameworks tailored to each standard. From gap assessments and technical control implementation to audit readiness and continuous monitoring, we help your institution maintain full alignment.
Do you offer co-managed IT services in Baltimore?
Absolutely. Our co-managed model supplements your internal IT team with strategic guidance, 24/7 monitoring, and access to cybersecurity experts. You stay in control while gaining the resources to scale.
How do you handle incident response and crisis scenarios?
NewPush provides rapid, coordinated incident response services that identify root causes, contain threats, and restore operations. Our support is available 24/7 and includes escalation protocols for critical incidents.
What makes NewPush different from other Baltimore IT providers?
Unlike general MSPs, NewPush is purpose-built for Higher Education and complex institutions. We combine compliance leadership, crisis experience, and purpose-built tools to support your mission-critical operations.
Do you support cloud-first and hybrid infrastructure models?
Yes. We help Baltimore institutions design, migrate, and manage secure cloud-first or hybrid infrastructures that improve agility and reduce on-prem burden—without sacrificing control or compliance.
Can you help identify and manage shadow IT on our network?
We provide deep network analysis and real-time monitoring that flags unauthorized apps and endpoints. Then we work with your team to apply appropriate governance while maintaining flexibility where needed.

Contact Us Today

NewPush

Baltimore Headquarters
3700 O'Donnell Street
Suite 200
Baltimore, MD 21224
United States

Phone: 1-303-423-4500

Image Map
1

Baltimore

Baltimore

Baltimore HQ
3700 O'Donnell Street
Suite 200
Baltimore, MD 21224
United States
2

Denver

Denver

Denver Delivery Center
999 18th St
Suite 300
Denver, CO 80202
United States
3

Budapest

Budapest

European Delivery Center
Thomas Edison u 27
2600 Vac
Hungary
4

Santiago

Santiago

Santiago Delivery Center
Hendaya 60, Las Condes
Región Metropolitana, 7550000
Chile