Incident Response Services
No institution is immune. Whether it's a ransomware attack locking down LMS systems or a phishing breach compromising faculty email accounts, the question is not "if" but "when." The faster your team can detect, contain, and respond to a cyber incident, the less impact it will have on your operations, compliance status, and student trust.
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Pain Points We Solve for Higher Ed IT Leaders
No Clear Playbook During an Incident
Delayed Response Leading to More Damage
Compliance Gaps During and After the Breach
FERPA, NIST 800-171, CMMC, and SOX require specific controls for incident response and post-incident documentation. We guide your institution through each step with audit-ready processes that help you remain compliant under pressure.
Lack of Internal Expertise or Resources
Miscommunication During High-Stakes Moments
Why Higher Ed Institutions Choose NewPush
Higher Education Specialization
Fast Mobilization
Seamless System Integration
Regulatory Expertise
Global Experience, Local Focus
With over 5,000 clients globally, NewPush brings enterprise-grade capabilities with sector-specific focus for Higher Education.
Comprehensive IT and Cybersecurity Services Tailored for Higher Education
At NewPush, we provide purpose-built IT and cybersecurity solutions designed to meet the complex demands of Higher Education institutions. Whether you're managing regulatory compliance, defending against evolving cyber threats, or modernizing infrastructure, our services are engineered to give IT leaders clarity, control, and confidence.
Cybersecurity Services
We deliver end-to-end cybersecurity services designed to proactively identify, mitigate, and prevent threats across your institution's digital environment.
Data Backup & Recovery Services
Ensure your critical data is protected and always recoverable with our enterprise-grade backup and recovery solutions.
Disaster Recovery Planning
We help institutions develop and implement disaster recovery strategies that minimize downtime and ensure continuity under any circumstance.
IT Compliance Services
We streamline compliance across multiple frameworks, providing technical controls, policy guidance, and documentation aligned with Higher Ed standards.
SOX Compliance Services
Support for SOX (Sarbanes-Oxley) compliance through real-time monitoring, reporting, and internal control management tailored for Higher Education finance teams.
HIPAA Compliance Services
Secure protected health information (PHI) and meet HIPAA requirements with our specialized services for institutions managing campus clinics and research data.
CMMC Compliance Services
Get ready for CMMC audits with our structured cybersecurity maturity assessments, gap remediation, and control implementations aligned with DoD expectations.
NIST 800-171 Compliance
We support a full suite of NIST 800-series compliance needs, including 800-171, 800-53, and beyond, through automated policy mapping and secure technical architecture.
SOC 1 Compliance Services
Ensure data integrity and internal controls over financial reporting meet SOC 1 audit requirements with our tailored consulting and security solutions.
SOC 2 Compliance Services
Achieve SOC 2 compliance with comprehensive guidance across security, availability, processing integrity, confidentiality, and privacy principles.
PCI-DSS Compliance Services
Protect payment data and reduce audit stress with our PCI-DSS compliance services designed for institutions handling credit card transactions.
Co-managed IT Services
Collaborate with our expert team to extend your in-house capabilities. We integrate seamlessly into your existing IT operations to fill gaps, scale response, and share responsibility.
System Administration Services
From routine patching to complex server configurations, our system administration services ensure your infrastructure runs securely and efficiently.
Managed Detection & Response (MDR) Services
We provide 24/7 threat monitoring, detection, and incident response through a fully managed SOC designed to secure Higher Education networks.
Vulnerability Management Services
Identify, prioritize, and remediate vulnerabilities before they can be exploited, with continuous scanning and expert risk analysis.
Threat Hunting Services
Our proactive threat hunting team uncovers hidden threats and anomalous behaviors across your network to reduce dwell time and exposure.
Security Posture Management Services
We help institutions assess, benchmark, and enhance their overall security posture, aligning strategy with measurable risk reduction.
Data Loss Prevention Services
Prevent accidental or malicious data leaks with advanced DLP solutions that monitor, flag, and block sensitive data transfers in real time.
Cloud Security Services
Secure your cloud infrastructure and applications—whether public, private, or hybrid—with tailored controls and visibility across all environments.
Zero Trust Security Services
Implement a Zero Trust architecture to ensure identity-driven access, continuous validation, and segmented defense across your IT ecosystem.
Continuous Threat Evaluation & Management (CTEM) Services
Continuously evaluate and improve your threat detection and response capabilities using dynamic risk models and threat simulations.
Incident Response Services
Minimize damage, contain breaches, and recover fast with expert-led incident response services available 24/7.
Google Workspace Security
We secure your Google Workspace environment with advanced policy configurations, user access controls, and activity monitoring aligned to institutional needs.
Virtual Risk Officer
Our Virtual Risk Officer service provides strategic risk leadership, helping you align IT risk with institutional priorities and regulatory frameworks.
Security Awareness Training
Empower your staff and students to recognize and resist cyber threats with interactive, role-based security awareness training.
Frequently Asked Questions
What should I do during a cyber incident before NewPush is engaged?
How fast can NewPush respond to an active security breach?
We offer rapid response within hours, and often within minutes, depending on service level agreements and escalation protocols. Our team is on standby 24/7 and can quickly deploy remote or on-site support as needed.
Do you provide assistance with law enforcement or regulatory bodies?
Yes. We help institutions navigate legal and regulatory disclosures, including notifications to federal agencies, auditors, or law enforcement, while preserving data chain-of-custody and compliance posture.
Can you help us prepare for incidents before they happen?
Absolutely. We offer incident response readiness assessments, tabletop exercises, and incident playbook development as part of our proactive services.
Does this service include ransomware-specific support?
Yes. We specialize in ransomware containment, decryption assistance (when possible), ransom negotiation guidance, and post-incident recovery strategies tailored for Higher Ed institutions.
Will this help us meet our NIST 800-171 or CMMC requirements?
Yes. Incident response capabilities are a core component of both NIST and CMMC frameworks. We ensure all actions are mapped to control requirements and can be documented for audit and certification.
