Co-Managed IT Services

Higher Education institutions operate in complex environments with unique infrastructure demands, regulatory requirements, and seasonal pressures. Internal IT teams often face a mountain of responsibilities—from managing SIS and LMS platforms to preparing for NIST 800-171 or CMMC audits—yet they rarely have the time, tools, or staff to stay ahead.

NewPush offers a co-managed IT model that provides exactly the support you need, when you need it. Our services are flexible, scalable, and aligned with the systems, culture, and mission of Higher Ed IT departments.

Schedule A 15-Minute Discovery Call

 

24/7/365

Vigilance

2

Decades Of Expertise

5,000+

Clients Worldwide

Pain Points We Solve for Higher Ed IT Leaders

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Staff Burnout and Resource Constraints 

Internal IT teams are often understaffed and overworked, especially during enrollment, audits, or cyber incidents. We provide relief through shared responsibility—augmenting your existing team without replacing them.
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Skill Gaps in Specialized Areas 

Not every IT team has in-house expertise in areas like compliance, threat detection, or cloud migration. Our certified specialists fill those gaps with targeted support and platform-level visibility.
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Limited Visibility Across Complex Systems 

Decentralized systems create blind spots in security and performance. Our platform, built on the Open Cybersecurity Schema Framework (OCSF), unifies logs, assets, and alerts for actionable oversight.

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Reactive Operations and Alert Fatigue 

When IT teams are stuck responding to every ticket or alert, strategic initiatives fall behind. We reduce noise and help your staff prioritize critical issues through proactive monitoring and escalation workflows.
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Compliance Deadlines and Audit Readiness 

FERPA, CMMC, NIST 800-171, SOX, and DORA demand rigorous documentation and control enforcement. We help you meet compliance requirements with hands-on remediation, reporting, and ongoing monitoring.

Why Higher Education Institutions Choose NewPush 

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Higher Ed Expertise 

We've supported over 75 academic institutions, helping protect more than one million students and over 100,000 faculty. We understand how Higher Ed IT works—technically, operationally, and politically.
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Custom Fit, Not Outsourcing 

Co-managed IT is about partnership. You stay in control, and we fill the gaps—whether it's after-hours support, project-based services, or full-time compliance monitoring.
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Purpose-Built Technology 

Our platform, based on OCSF, integrates with your existing environment to deliver centralized visibility, policy enforcement, and proactive threat detection—without replacing your stack.
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Strategic and Tactical Support 

We go beyond ticket resolution. NewPush delivers high-level guidance, compliance alignment, and day-to-day support—ensuring your IT operation evolves with your institution's goals.

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Global Trust 

With more than 5,000 clients worldwide, we've earned the confidence of institutions that demand flexibility, security, and measurable results.

Comprehensive IT and Cybersecurity Services Tailored for Higher Education

At NewPush, we provide purpose-built IT and cybersecurity solutions designed to meet the complex demands of Higher Education institutions. Whether you're managing regulatory compliance, defending against evolving cyber threats, or modernizing infrastructure, our services are engineered to give IT leaders clarity, control, and confidence.



Cybersecurity Services

We deliver end-to-end cybersecurity services designed to proactively identify, mitigate, and prevent threats across your institution's digital environment.

Cybersecurity Services →

Data Backup & Recovery Services

Ensure your critical data is protected and always recoverable with our enterprise-grade backup and recovery solutions.

Data Backup & Recovery Services →

Disaster Recovery Planning

We help institutions develop and implement disaster recovery strategies that minimize downtime and ensure continuity under any circumstance.

Disaster Recovery Planning →

IT Compliance Services

We streamline compliance across multiple frameworks, providing technical controls, policy guidance, and documentation aligned with Higher Ed standards.

IT Compliance Services →

SOX Compliance Services

Support for SOX (Sarbanes-Oxley) compliance through real-time monitoring, reporting, and internal control management tailored for Higher Education finance teams.

SOX Compliance Services →

HIPAA Compliance Services

Secure protected health information (PHI) and meet HIPAA requirements with our specialized services for institutions managing campus clinics and research data.

HIPAA Compliance Services →

CMMC Compliance Services

Get ready for CMMC audits with our structured cybersecurity maturity assessments, gap remediation, and control implementations aligned with DoD expectations.

CMMC Compliance Services →

NIST 800-171 Compliance

We support a full suite of NIST 800-series compliance needs, including 800-171, 800-53, and beyond, through automated policy mapping and secure technical architecture.

NIST 800-171 Compliance →

SOC 1 Compliance Services

Ensure data integrity and internal controls over financial reporting meet SOC 1 audit requirements with our tailored consulting and security solutions.

SOC 1 Compliance Services →

SOC 2 Compliance Services

Achieve SOC 2 compliance with comprehensive guidance across security, availability, processing integrity, confidentiality, and privacy principles.

SOC 2 Compliance Services →

PCI-DSS Compliance Services

Protect payment data and reduce audit stress with our PCI-DSS compliance services designed for institutions handling credit card transactions.

PCI-DSS Compliance Services →

Co-managed IT Services

Collaborate with our expert team to extend your in-house capabilities. We integrate seamlessly into your existing IT operations to fill gaps, scale response, and share responsibility.

Co-managed IT Services →

System Administration Services

From routine patching to complex server configurations, our system administration services ensure your infrastructure runs securely and efficiently.

System Administration Services →

Managed Detection & Response (MDR) Services

We provide 24/7 threat monitoring, detection, and incident response through a fully managed SOC designed to secure Higher Education networks.

Managed Detection & Response (MDR) Services →

Vulnerability Management Services

Identify, prioritize, and remediate vulnerabilities before they can be exploited, with continuous scanning and expert risk analysis.

Vulnerability Management Services →

Threat Hunting Services

Our proactive threat hunting team uncovers hidden threats and anomalous behaviors across your network to reduce dwell time and exposure.

Threat Hunting Services →

Security Posture Management Services

We help institutions assess, benchmark, and enhance their overall security posture, aligning strategy with measurable risk reduction.

Security Posture Management Services →

Data Loss Prevention Services

Prevent accidental or malicious data leaks with advanced DLP solutions that monitor, flag, and block sensitive data transfers in real time.

Data Loss Prevention Services →

Cloud Security Services

Secure your cloud infrastructure and applications—whether public, private, or hybrid—with tailored controls and visibility across all environments.

Cloud Security Services →

Zero Trust Security Services

Implement a Zero Trust architecture to ensure identity-driven access, continuous validation, and segmented defense across your IT ecosystem.

Zero Trust Security Services →

Continuous Threat Evaluation & Management (CTEM) Services

Continuously evaluate and improve your threat detection and response capabilities using dynamic risk models and threat simulations.

Continuous Threat Evaluation & Management (CTEM) Services →

Incident Response Services

Minimize damage, contain breaches, and recover fast with expert-led incident response services available 24/7.

Incident Response Services →

Google Workspace Security

We secure your Google Workspace environment with advanced policy configurations, user access controls, and activity monitoring aligned to institutional needs.

Google Workspace Security →

Virtual Risk Officer

Our Virtual Risk Officer service provides strategic risk leadership, helping you align IT risk with institutional priorities and regulatory frameworks.

Virtual Risk Officer →

Security Awareness Training

Empower your staff and students to recognize and resist cyber threats with interactive, role-based security awareness training.

Security Awareness Training →

Augment Your Team Without Losing Control 

Don't wait until your team burns out or another compliance deadline looms. With NewPush's co-managed IT services, you gain a trusted partner that strengthens your operations without disrupting them. Let's work together to build clarity, capacity, and control—one strategic step at a time.

Schedule Your Free 15-Minute Discovery Call Today

Frequently Asked Questions About Co-Managed IT Services

What are co-managed IT services?

Co-managed IT is a collaborative approach where your internal IT team works alongside an external provider like NewPush to share responsibility for IT operations. It allows institutions to retain control while gaining access to additional expertise, tools, and capacity.

How are co-managed services different from fully outsourced IT?

In a fully outsourced model, an external vendor handles all IT functions. With co-managed services, your internal staff remains in charge, and we support them by filling skill gaps, covering after-hours work, or managing specialized systems—based on your preferences and needs.

Who benefits from co-managed IT services in Higher Education?

Colleges and universities with small or overstretched IT teams, limited cybersecurity expertise, or urgent project deadlines benefit most. We also support institutions facing compliance challenges or looking to modernize their infrastructure without hiring new staff.

Can NewPush integrate with the tools we already use?

Yes. Our platform integrates with your current tools—whether you're using Microsoft 365, Google Workspace, VMware, AWS, or on-prem systems. We enhance your environment without requiring costly migrations or retraining.

Do we lose control over our IT if we use co-managed services?

No. You stay in control of all strategic decisions, and we work within your governance structure. We adapt to your workflows, change management processes, and escalation paths to ensure seamless collaboration.

Can you help with compliance frameworks like FERPA or NIST 800-171?

Absolutely. Compliance is a core part of our co-managed offering. We assist with readiness assessments, documentation, control implementation, and ongoing monitoring for frameworks such as FERPA, CMMC, NIST 800-171, and SOX.

What kind of support do you provide during incidents or crises?

Our team can assist with incident triage, containment, forensic analysis, communication protocols, and recovery planning. We act as an extension of your team during high-stress moments—providing both technical execution and strategic calm.

Is your co-managed support available 24/7?

Yes. We provide around-the-clock monitoring and response. Whether you need after-hours help desk coverage, weekend patching, or overnight security monitoring, our team is always available to support your institution.

Contact Us Today

NewPush

Baltimore Headquarters
3700 O'Donnell Street
Suite 200
Baltimore, MD 21224
United States

Phone: 1-303-423-4500

Image Map
1

Baltimore

Baltimore

Baltimore HQ
3700 O'Donnell Street
Suite 200
Baltimore, MD 21224
United States
2

Denver

Denver

Denver Delivery Center
999 18th St
Suite 300
Denver, CO 80202
United States
3

Budapest

Budapest

European Delivery Center
Thomas Edison u 27
2600 Vac
Hungary
4

Santiago

Santiago

Santiago Delivery Center
Hendaya 60, Las Condes
Región Metropolitana, 7550000
Chile