System Administration Services
Whether you're maintaining hybrid servers, upgrading aging databases, or rolling out new applications, your IT systems must run smoothly, securely, and in compliance with federal mandates like FERPA and NIST 800-171. Internal IT teams are often stretched too thin to handle the growing demands of system monitoring, patching, performance optimization, and troubleshooting.
At NewPush, we provide Higher Ed-focused managed system administration services that free up your internal resources while improving reliability, security, and control. From daily tasks to high-priority escalations, we help you run a smarter, more stable infrastructure with dedicated service as well as AI education tools like those at NewPush Labs to help your systems run better than ever.
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Pain Points We Solve for Higher Ed IT Leaders
Limited In-House Staff for System Maintenance
Delayed Patching and Vulnerability Exposure
Reactive Troubleshooting Instead of Proactive Monitoring
Without continuous monitoring, small issues escalate into major outages. We implement automated monitoring and alerts to help identify and address performance and security issues before they impact users.
Compliance Gaps Due to Inconsistent Configurations
Shadow IT and Unauthorized System Changes
Unauthorized system modifications are a major compliance and security concern. Our centralized platform brings visibility and control to your infrastructure—closing the door on configuration drift.
Why Higher Education Institutions Choose NewPush
Higher Ed IT Expertise
Full Visibility and Control
Built on Open Standards
Audit-Ready Compliance Support
Global Trust and Proven Results
With 5,000+ clients across the US, Europe, and the Americas, we're the partner that Higher Ed institutions turn to for dependable, scalable IT administration.
Comprehensive IT and Cybersecurity Services Tailored for Higher Education
At NewPush, we provide purpose-built IT and cybersecurity solutions designed to meet the complex demands of Higher Education institutions. Whether you're managing regulatory compliance, defending against evolving cyber threats, or modernizing infrastructure, our services are engineered to give IT leaders clarity, control, and confidence.
Cybersecurity Services
We deliver end-to-end cybersecurity services designed to proactively identify, mitigate, and prevent threats across your institution's digital environment.
Data Backup & Recovery Services
Ensure your critical data is protected and always recoverable with our enterprise-grade backup and recovery solutions.
Disaster Recovery Planning
We help institutions develop and implement disaster recovery strategies that minimize downtime and ensure continuity under any circumstance.
IT Compliance Services
We streamline compliance across multiple frameworks, providing technical controls, policy guidance, and documentation aligned with Higher Ed standards.
SOX Compliance Services
Support for SOX (Sarbanes-Oxley) compliance through real-time monitoring, reporting, and internal control management tailored for Higher Education finance teams.
HIPAA Compliance Services
Secure protected health information (PHI) and meet HIPAA requirements with our specialized services for institutions managing campus clinics and research data.
CMMC Compliance Services
Get ready for CMMC audits with our structured cybersecurity maturity assessments, gap remediation, and control implementations aligned with DoD expectations.
NIST 800-171 Compliance
We support a full suite of NIST 800-series compliance needs, including 800-171, 800-53, and beyond, through automated policy mapping and secure technical architecture.
SOC 1 Compliance Services
Ensure data integrity and internal controls over financial reporting meet SOC 1 audit requirements with our tailored consulting and security solutions.
SOC 2 Compliance Services
Achieve SOC 2 compliance with comprehensive guidance across security, availability, processing integrity, confidentiality, and privacy principles.
PCI-DSS Compliance Services
Protect payment data and reduce audit stress with our PCI-DSS compliance services designed for institutions handling credit card transactions.
Co-managed IT Services
Collaborate with our expert team to extend your in-house capabilities. We integrate seamlessly into your existing IT operations to fill gaps, scale response, and share responsibility.
System Administration Services
From routine patching to complex server configurations, our system administration services ensure your infrastructure runs securely and efficiently.
Managed Detection & Response (MDR) Services
We provide 24/7 threat monitoring, detection, and incident response through a fully managed SOC designed to secure Higher Education networks.
Vulnerability Management Services
Identify, prioritize, and remediate vulnerabilities before they can be exploited, with continuous scanning and expert risk analysis.
Threat Hunting Services
Our proactive threat hunting team uncovers hidden threats and anomalous behaviors across your network to reduce dwell time and exposure.
Security Posture Management Services
We help institutions assess, benchmark, and enhance their overall security posture, aligning strategy with measurable risk reduction.
Data Loss Prevention Services
Prevent accidental or malicious data leaks with advanced DLP solutions that monitor, flag, and block sensitive data transfers in real time.
Cloud Security Services
Secure your cloud infrastructure and applications—whether public, private, or hybrid—with tailored controls and visibility across all environments.
Zero Trust Security Services
Implement a Zero Trust architecture to ensure identity-driven access, continuous validation, and segmented defense across your IT ecosystem.
Continuous Threat Evaluation & Management (CTEM) Services
Continuously evaluate and improve your threat detection and response capabilities using dynamic risk models and threat simulations.
Incident Response Services
Minimize damage, contain breaches, and recover fast with expert-led incident response services available 24/7.
Google Workspace Security
We secure your Google Workspace environment with advanced policy configurations, user access controls, and activity monitoring aligned to institutional needs.
Virtual Risk Officer
Our Virtual Risk Officer service provides strategic risk leadership, helping you align IT risk with institutional priorities and regulatory frameworks.
Security Awareness Training
Empower your staff and students to recognize and resist cyber threats with interactive, role-based security awareness training.
Frequently Asked Questions About System Administration Services
What is system administration in the context of Higher Education?
Do you support both on-premise and cloud environments?
Yes. We support physical infrastructure, private and public cloud, as well as hybrid environments. Whether you're managing legacy systems or transitioning to Azure or AWS, our team provides full lifecycle support.
Can NewPush work alongside our internal IT team?
Absolutely. Our system administration services are designed to be co-managed, meaning we act as an extension of your team. You retain full control, while we handle routine tasks, performance issues, patching, and compliance oversight.
How does your system administration support compliance requirements like NIST 800-171 or FERPA?
We enforce system configurations, access controls, patch schedules, and logging standards that align with these frameworks. Additionally, we provide detailed documentation and reporting to support audits and compliance reviews.
What types of systems do you support?
We support Windows and Linux servers, virtualization platforms like VMware and Hyper-V, cloud platforms like Azure and AWS, and enterprise applications including SIS, LMS, and finance systems. We also assist with database servers, backup appliances, and storage arrays.
Can you help reduce unplanned downtime and improve uptime?
Yes. Through proactive monitoring, patching, and performance tuning, we significantly reduce the risk of outages. In the event of an issue, our incident response team provides rapid triage and remediation to restore services quickly.
Do you offer 24/7 monitoring and support?
Yes. Our monitoring services operate around the clock, and we offer 24/7 support for critical systems. You choose the support level based on your needs and risk tolerance.
How customizable are your system administration services?
Very. We tailor our services based on your existing environment, staff capacity, regulatory obligations, and strategic goals. Whether you need full-time help or project-based assistance, we deliver a customized plan to fit.
